Yes. We ship to all 50 US states. We do not currently ship outside the United States.

Shipping is free on orders over $60. For orders under $60, a flat shipping fee is shown at checkout before you pay.

Orders are typically processed within 1–3 business days. Most orders then arrive within 5–10 business days of the order date. Busy periods, holidays, or weather can add time, and some items can take up to 15 business days.

We email tracking information as soon as your order ships. If you haven’t received it, check your spam folder or email us with your order number.

If your order includes several items, they may ship separately and arrive on different days. Each package has its own tracking.

Email support@moradecor.com as soon as possible. We can change an address or cancel only if your order has not been processed or shipped yet.

Check around your door and with neighbors, then email us within 7 days with your order number. If your order has not arrived within 15 business days of the order date, or tracking has not moved for 7 days, contact us and we will investigate and replace or refund it.

You can request a return within 30 days of delivery. Items must be unused and in original packaging. See the full details on our Shipping & Returns page.

Email support@moradecor.com with your order number and the item you want to return. We’ll reply within 2 business days with instructions. Please don’t send anything back before you hear from us.

If you changed your mind, you pay the return shipping. If your item arrived damaged, defective, or incorrect, we cover it.

Email us within 7 days of delivery with your order number and a clear photo of the item (and the box, if it was damaged). We’ll send a replacement or refund at no cost to you. In most cases you don’t need to send the item back.

After we receive and inspect an approved return, the refund goes to your original payment method within 5–10 business days. Your bank may need extra time to post it. If no return is needed, we process refunds within 3–5 business days of approval.

We accept Visa, Mastercard, and PayPal. Payments are processed securely, and we never store your full card number.

Yes. Checkout is processed by our payment partners, and your card details are not stored on our site.

Our decor is chosen with everyday, pet-friendly homes in mind. Still, curious pets can chew, scratch, or knock things over, so check each product’s materials and size and place delicate items out of reach.

Check the size chart or dimensions on the product page and measure your pet before ordering. If you’re between sizes, size up for beds and size to your pet’s chest for harnesses. Not sure? Email us the product and your pet’s measurements.

Please supervise your pet with new toys and accessories, check them regularly for wear, and stop using anything that is damaged. For questions about what is safe for your pet, ask your veterinarian.

It depends on the product. Care instructions are on each product page when available. If you don’t see them, email us with the product name.

See our New Arrivals and Sale pages.

No. MoraDecor is an online-only store.