Privacy Policy - MoraDecor | Home & Pet Living

Effective date: October 4, 2026

MoraDecor (“we,” “us,” “our”) operates moradecor.com. This policy explains what personal information we collect, how we use it, and the choices you have. By using our site you agree to this policy.

“Who we are“: MoraDecor. Contact: support@moradecor.com.

Information we collect

Information you give us

Name, email address, phone number
Shipping and billing address
Order details and purchase history
Account details if you create an account
Messages you send us (email, contact form, WhatsApp)
Your email address if you subscribe to our newsletter

Payment information Payments are processed by our payment partners (such as Stripe and PayPal). We do not store your full card number on our servers.

Information collected automatically

IP address, device type, browser type, and operating system
Pages viewed, links clicked, and time on site
Cookies and similar technologies (see “Cookies” below)

How we use your information

To process and deliver your orders and send order updates
To provide customer support and handle returns and refunds
To send marketing emails you opted into (you can unsubscribe at any time)
To improve our website, products, and advertising
To prevent fraud and keep our site secure
To comply with legal obligations

How we share your information

We share information only as needed with:

Payment processors, to take payment
Shipping carriers and fulfillment partners, to prepare and deliver your order
Service providers, such as website hosting, email, analytics, and customer-support tools
Authorities, when required by law or to protect our rights
A buyer, if our business is sold or merged

We do not sell your personal information for money.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can block or delete cookies in your browser settings, but parts of the site (like the cart and checkout) may not work without them.

Spam protection and form submissions

We use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.

When you send a message or sign up through our forms, we store your name, email address, and message so we can respond to you and manage our email list.

Marketing emails

Every marketing email includes an unsubscribe link. You can also email support@moradecor.com to be removed.

How long we keep information

We keep personal information only as long as needed for the purposes above, including to meet legal, tax, and accounting requirements.

Security

We use reasonable safeguards to protect your information. No website or transmission method is 100% secure, so we cannot guarantee absolute security.

Your privacy rights

Depending on where you live (for example, California and several other US states), you may have the right to:

Know what personal information we hold about you
Request correction or deletion of your information
Opt out of certain sharing or targeted advertising
Not be treated differently for using these rights

To make a request, email support@moradecor.com. We may need to verify your identity before acting on it.

Children

Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, email us and we will delete it.